?Samsung apologizes to Galaxy Note 7 customers
2016-11-09 08:35:49
alice
9
Samsung delivered an open letter to Galaxy Note 7 customers, apologized and said it is working to resolve the problems that led to a recall and then death of the device.
But Samsung's next milestone in winning back customers will be most important. Here's the line that matters in Samsung's apology (emphasis added):
Samsung is fully committed to identifying and addressing the source of the Note 7's battery issue. We have already initiated investigations with independent third party experts to carefully revisit every aspect of the device, including the battery, hardware and software, and manufacturing processes. Once available, we will transparently share our findings.
-
How safe are portable battery packs?[2016/10/21]
-
New Power Report: October issue published[2016/10/27]
-
Batterty Energy Tech In Paradise [2016/11/18]
-
The plastic plague: Hormone-disrupting chemicals in everyday things like water bottles DO cause cancer, diabetes, ADHD and autism - and cost US $340 BILLION a year[2016/10/20]
-
How to stop your smartphone battery from exploding[2016/09/30]
-
With Samsung's Note7 Crisis in Full Bloom, a New Patent Filing Reveals Samsung Rethinking Removable Batteries[2016/10/11]
-
Warming to lithium-ion, Toyota charges up its battery options[2016/10/31]
-
Japanese battery maker TDK reels from Samsung Note 7 debacle[2016/10/12]
-
A window into battery life for next-gen lithium cells[2016/10/19]
-
Apple's iPhone 7 Lands in Last Place in Battery Life Test[2016/10/04]
-
Battery power unviable alternative to traditional energy sources[2016/10/25]
-
Microsoft remains silent as Surface Pro 3 battery woes pile up[2016/10/08]
-
Samsung's Galaxy Note 7 apology is appreciated, but transparency and details about what went wrong will go farther for the brand.[2016/11/09]
-
Mopie Powerstation Review: A Smartphone's Secret To All-Day Battery Life[2016/09/26]